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Personalized Care Worth the Drive for Charles Drew

Charles Drew of Eddyville understands the importance of keeping a great primary care provider, even if it means a slightly longer drive to appointments. When Jen Scott, ARNP-C, relocated to Mahaska Health Partnership from a practice in Eddyville, he followed.

Charles, or Drew, as he has been known by everyone since high school, has trusted his care with Jen since she began seeing patients in Eddyville. “When my primary care provider left, she was his replacement. I decided to transfer to her and I’ve never regretted that decision.”

As Drew continued his care with Jen, he quickly developed a valuable relationship with her as provider and confidant. “I went through a lot of things with her and my health. Jen helped me quit smoking. She encouraged me to see a chiropractor for my chronic back pain, which really helped.

“I also went through some time where I was feeling pretty down in the dumps. Just walking into her office and seeing her bright smile lifted me up and helped me forget what I was worrying about. She took the time to work with me and get me through it. Anytime I feel down, I know I can talk to her and feel a whole lot better.”

When Jen joined the MHP Medical Group in March, Drew tried going to another provider, but wasn’t happy. “Jen did such a great job; I couldn’t bear to go to someone else. She always listened to my problems and took her time to make the right diagnosis. That was so valuable to me; I didn’t mind travelling to MHP for her care.” 

Along with his care, Drew’s two sons see Jen for their primary care needs. “She’s great with me and my boys. We never feel rushed in and out of appointments. I know I can trust her with not only my health, but theirs as well.”

According to Drew, his transfer to MHP was a great decision. “Everybody I’ve dealt with has been great; you can’t ask for a better organization. As soon as you walk through the door, you’re greeted with a smile. Going to the doctor isn’t something you look forward to, but the staff makes it a more relaxed and comfortable experience.”

Drew also appreciates Jen’s nurse, Brittney Adams. “She is such a sweet girl. I talk to her a lot when I call. She’s always very attentive and answers all of my questions in a way that’s easy to understand. Brittney and Jen are a great pair.”

Though Drew stays busy with multiple coaching jobs, driving a bus and working at the Eddyville-Blakesburg-Fremont Middle School, he still makes time to see Jen. “Her care is well worth the trip. I wouldn’t trust anyone else with my health like I trust Jen. I’m so grateful I decided to transition with her to MHP.”